Contact us
Questions about a desk, a chair, your order or delivery? We are happy to help.
Email our team any time with your product, delivery or order question. Include the product option or order number so we can help you more quickly.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Order page, and the shipping guide answers most delivery questions.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameHome Office Company, a division of Caruso Consulting Co Ltd
- Company registration (Thailand)0765554000332
- US administration1155 Perimeter Center W, Atlanta, GA 30338, United States
- Registered addressSuite 37, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Phone+66 98 391 3877
- Emailtheteam@inhomeoffice.store
Orders over $75 ship free with tracked delivery (a flat $25 applies below that). See Refunds & Returns and Shipping for the full details.
Frequently asked questions
Where do you deliver?
We deliver across the United States. Other available destinations are listed at checkout. Contact us for timing and any special arrangements outside the US.
What does delivery cost?
Standard delivery costs $25, or is free when your goods total after discounts reaches $75. Express delivery costs $25, including above that threshold.
How long does delivery take?
For US deliveries, allow 24 to 48 hours for handling, then an estimated 5 to 7 days in transit. Contact us about timing elsewhere.
Can an order arrive in separate packages?
Yes. Items in the same order may be dispatched separately for logistical reasons.
How do I track my order?
We email tracking information after dispatch. Use Track Your Parcel or contact support with your order number.
What currency will I pay in?
Prices and checkout totals are in US dollars (USD).
Which payment methods are supported?
Our checkout supports credit and debit cards through Stripe, and PayPal.
Is there a discount code?
Enter valued-customer in the cart for 15% off goods. Delivery is not discounted.
Who operates this store?
Home Office Company is a division of Caruso Consulting Co Ltd. See About for our company and contact details.
Can I visit a showroom?
We sell online. Our administration addresses are not retail showrooms or return addresses.
How can I ask about a product?
Email theteam@inhomeoffice.store with the product, option and details you want to confirm.
Can I request a wholesale quote?
Yes. Use Wholesale Quote and tell us the products, quantities and delivery location.
What if an item is damaged or incorrect?
Contact us with your order number and details. We will assess the problem and arrange the appropriate remedy. Applicable consumer rights are not limited by our policy.
Can I return a change-of-mind purchase?
The store policy provides a 15-day window from delivery, subject to conditions, a $39 handling deduction and return shipping at your cost. Read Refunds & Returns before ordering.
Can I cancel an order?
Contact support promptly, ideally within 12 hours. Our published policy includes a 12.5% cancellation fee and cancellation may be unavailable once packing or shipping begins, subject to applicable rights.
Delivery questions
Contact us with your location and the products you need. We can help you check delivery details before you order.